Our Privacy Principles
Your data is yours
We don’t sell or provide your data to third parties. It’s just not what we do here at Artorian. Your data is yours to share with your network.
Every Artorian Card has a unique code and web address. Those you share your information with will be able to look at your details. If they share your card with others or their company, others may be able to view your details.
Your data is protected by enterprise-grade encryption and security. We take all appropriate measures to protect the security of any personal data we collect. This entails safeguarding it from exploitation, theft, modification, and disclosure.
Your data will be safely stored in our database.
Only those who need the information for our business operations are permitted access. We require all of our employees who work with our information systems and website to uphold the privacy of any personal data we may have in our possession. We only save your personal information for as long as we need it. Our website employs an SSL/TLS certificate, which uses RSA keys with a 2048-bit modulus and SHA-256.
Automatic collection of information
Our top priority is customer data security and, as such, we exercise the no logs policy. We may process only minimal user data, only as much as it is necessary to maintain the software applications and services. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding the usage of the Software Application and Services. The Content Management system provided with the service allows the user to enter and amend their data solely.
Collection of personal information
You can access and use the software application and services without telling us whom you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the features in the software applications, you may be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you create an account, make a purchase, or fill out online forms in the Software applications. When required, this information may include the following:
– Personal details such as name, country of residence, etc.
– Contact information such as email address, address, etc.
– Account details such as user name, unique user ID, password, etc.
– Payment information such as credit card details, bank details, etc.
– Geo location data such as latitude and longitude.
– Certain features on the mobile device such as contacts, calendar, gallery, etc.
Some of the information we collect is directly from you via the Software applications and Services.
Use and processing of collected information
To make the Software applications and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:
– Create and manage user accounts
– Deliver products or services
– Improve products and services
– Send administrative information
– Respond to inquiries and offer support
– Request user feedback
– Improve the user experience
– Enforce terms and conditions and policies
– Protect from abuse and malicious users
– Respond to legal requests and prevent harm
– Run and operate the Software applications and Services
Processing your Personal Information depends on how you interact with the Software Application and Services, where you are located in the world and if one of the following applies: (i) you have given your consent for one or more specific purposes; this, however, does not apply, whenever the processing of Personal Information is subject to California Consumer Privacy Act or European data protection law; (ii) provision of information is necessary for the performance of an agreement with you and/or for any pre-contractual obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which you are subject; (iv) processing is related to a task that is carried out in the public interest or the exercise of official authority vested in us; (v) processing is necessary for the legitimate interests pursued by us or by a third party.
Billing and payments
We use third-party payment processors to assist us in processing your payment information securely. Such third-party processors’ use of your Personal Information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this Policy. We suggest that you review their respective privacy policies.
You can delete certain Personal Information we have about you. When you delete Personal Information, we may maintain a copy of the unrevised Personal Information in our records for the duration necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you would like to delete your Personal Information or permanently delete your account, you can do so by contacting us.
Disclosure of information
Depending on the requested Services or as necessary to complete any transaction or provide any service you have requested, we may share your information with your consent with our trusted third parties that work with us, any other affiliates and subsidiaries we rely upon to assist in the operation of the Software applications and Services available to you. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. We may share your Personal Information for these purposes only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies concerning Personal Information. These third parties are given Personal Information they need only to perform their designated functions, and we do not authorize them to use or disclose Personal Information for their marketing or other purposes.
We will disclose any Personal Information we collect, use or receive if required or permitted by law, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
In the event, we go through a business transition, such as a merger or acquisition by another company, or the sale of all or a portion of its assets, your user account, and Personal Information will likely be among the assets transferred.
Retention of information
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required or permitted by law. We may use any aggregated data derived from or incorporating your Personal Information after you update or delete it, but not in a manner that would identify you personally. Once the retention period expires, Personal Information shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.
Transfer of information
Depending on your location, data transfers may involve transferring and storing your information in a country other than your own. You are entitled to learn about the legal basis of information transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by us to safeguard your information. If any such transfer takes place, you can find out more by checking the relevant sections of this Policy or inquire with us using the information provided in the contact section.
The rights of users
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your Personal Information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre-contractual obligations thereof.
The right to object to processing
Where Personal Information is processed for the public interest, in the exercise of an official authority vested in us or for the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection. You must know that, however, should your Personal Information be processed for direct marketing purposes, you can object to that processing at any time without providing any justification. To learn, whether we are processing Personal Information for direct marketing purposes, you may refer to the relevant sections of this document.
Data protection rights under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights and Artorian Ltd aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us. In certain circumstances, you have the following data protection rights:
– You have the right to ask for access to your personal information that we keep on file and the ability to do so.
– You have the right to ask us to amend any personal data you feel is incorrect.
Additionally, you have the right to ask us to correct any gaps in your personal information that you feel exist.
-Under some circumstances, you have the right to request that your personal information be deleted where Artorian Ltd relied on your consent to process your Personal Information.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
In the UK, human rights are protected by the Human Rights Act of 1998. The Act gives effect to the human rights set out in the European Convention on Human Rights. Article 8 – the right to respect your family and private life, your home and your correspondence is one of the rights protected by the Human Rights Act.
How to exercise these rights
Any requests to exercise your rights can be directed to Artorian Ltd through the contact details provided in this document. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such a person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.
Privacy of children
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Software applications and Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide Personal Information through Software applications and Services without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information to us through the Software applications and Services, please contact us. You must also be at least 16 years of age to consent to the processing of your Personal Information in your country (in some countries we may allow your parent or guardian to do so on your behalf).
We may display online advertisements and we may share aggregated and non-identifying information about our customers that we or our advertisers collect through your use of the Software applications and Services. We do not share personally identifiable information about individual customers with advertisers. In some instances, we may use this aggregated and non-identifying information to deliver tailored advertisements to the intended audience.
Links to other resources
The Software applications and Services contain links to other resources that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other resources or third parties. We encourage you to be aware when you leave the Software applications and Services and to read the privacy statements of each resource that may collect Personal Information.
We secure the information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and disclosure of Personal Information in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; (ii) the security, integrity, and privacy of any information and data exchanged between you and the Software applications and Services cannot be guaranteed; and (iii) any such information and data may be viewed or tampered with in transit by a third party, despite best efforts.
We reserve the right to take reasonably appropriate measures, including, but not limited to, investigation, reporting, notification to and cooperation with law enforcement authorities, in the event, that the security of the Software applications and Services has been compromised or users’ Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud.
If we feel there is a risk of harm to the user as a result of the breach or if notice is otherwise required by law, we shall use commercially reasonable measures to notify affected persons in the case of a data breach. When we do, a note will be published in Software applications and sent to you an email.
Changes and amendments
We reserve the right to modify this Policy or its terms relating to the Software applications and Services from time to time at our discretion and will notify you of any material changes to how we treat Personal Information. When we do, we will send you an email to notify you. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided. Any updated version of this Policy will be effective immediately upon the posting of the revised Policy unless otherwise specified. Your continued use of the Software applications and Services after the effective date of the revised Policy (or such other act specified at that time) will constitute your consent to those changes. However, we will not, without your consent, use your Personal Information in a manner materially different than what was stated at the time your Personal Information was collected.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Software applications and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Software applications and Services.
You can get in touch with us through the contact form or by sending an email to email@example.com if you have questions regarding this Policy or any other issue with your personal information or your rights as an individual.